Manager – Digital Transformation

Experience: Minimum 7 – 10 years of experience in a similar capacity in organization of repute

Education: Graduate in Engineering, preferably in IT/Computer Science or related areas

Job Purpose

• To design, develop, deploy and enable maintaining of IT/Digital products as identified by the business and stakeholders, using internal resources and external vendors.

Key Accountabilities

Product Identification & Scoping

• Assist the internal stakeholders in defining the product requirements and specifications, based on the application, functional and business need
• Create the required User Requirements Specifications (URS) and Functional Specifications Requirement (FSR) documents
• Define the product strategy &  road map for each of the products

Product Development & Deployment

• In conjunction with the IT Vendor team identify the appropriate vendor for the development of the product
• Participate, clarify and negotiate the technical aspects, including that pertaining to technology stack and frameworks, of the product development
• Review the Product Development process and ensure that the timelines and quality, through appropriate testing protocols (load, VPAT)
• Deploy the product as per the business requirement
• Review and monitor the Product Versioning process
• Put in place a process for collecting and incorporating user feedback on the products

Product Governance

• Design and implement the Product Governance Framework – covering aspects of design, distribution, monitoring and
• Develop and implement appropriate Risk Management processes with respect to the product and the associated data
• Ensure that all products meet the regulatory requirements in terms of data security, personal information protection and other aspects
• Drive the change management process and ensure successful adoption of all digital applications